Vox Telecom scoops ‘YahClick Service Partner of the Year’ and ‘Marketing Excellence’ awards
Johannesburg, South Africa, 26 February 2016:
YahClick, Africa’s number 1 satellite broadband service provider, has recognised Vox Telecom with two notable awards at the annual YahClick Service Partner Forum in Abu Dhabi, UAE. Vox Telecom received the highest accolade of the night as ‘YahClick Service Partner of the Year’ and another award for ‘Marketing Excellence’.
The top award of ‘YahClick Service Partner of the Year’ was given to Vox Telecom in recognition of its consistent levels of excellence across all aspects of the YahClick business. This covered the full customer journey from the retail experience through to installation and customer support. Vox’s operational excellence, high quality of installations and highly responsive customer service department were also commended.
Vox Telecom’s considerable investment in an aggressive integrated marketing campaign utilised a multi-platform approach of billboards, social media, radio campaigns and printed advertisements. This commitment to marketing efforts went above and beyond expectations and led to Vox Telecom’s second win of the evening, where the operator picked up the award for ‘Marketing Excellence’.
Commenting on the double win, Yahsat’s Chief Commercial Officer, David Murphy, said: “Vox Telecom’s success at this years’ Service Partner Awards is testament to their dedication in delivering service excellence across all aspects of our business. I would like to thank Vox Telecom for consistently taking the initiative to go above and beyond what is required to support YahClick’s growth in South Africa.”
“YahClick recognises the value of successful partnerships in providing local insight and extending established business infrastructure” added David Murphy. “Vox Telecom’s nationwide presence means it is well positioned to offer localised, uninterrupted service delivery to all our customers. Its coverage footprint ensures we are able to reach typically underserved or unserved communities including remote schools and farms.”
Jacques Visser, Product Manager, Vox Telecom, added, “We are truly honoured and would like to thank Yahsat for the awards. Our partnership has grown through the years and we have gained a significant market share in South Africa. The YahClick product fits the Vox product strategy well and has played a key role in connecting thousands of customers in rural and even urban South Africa. YahClick has matured as a product and offers a cost effective platform for value added services like VOIP and security related services.
Vox Telecom was one of six international service partner award winners at the event. Award nominations were sought from within YahClick and were carefully reviewed by an evaluation committee for the final selection.
Vox Telecom is a service partner for YahClick’s satellite broadband internet service across South Africa.
YahClick is Yahsat’s flagship high-speed satellite broadband internet service, and is the leading satellite broadband Ka-band service across the Middle East, Africa, Central and South West Asia. It was launched in September 2012, to provide broadband coverage in over 28 countries with a total combined population of more than 1 billion
people. YahClick can deliver satellite broadband Internet to a wide range of industries, including NGOs, government, educational organisations, media and broadcast, as well as home users. Yahsat’s subscribers have been growing year-on-year. In 2013, its first year of operation, YahClick acquired more than 20,000 subscribers and by the end of 2014 this number had reached more than 34,000.
YahClick is beamed through Yahsat’s second satellite Y1B, the first satellite in these regions to offer internet connectivity through Ka-band multi-spot beams, providing a greater level of overall efficiency and cost-effective broadband solutions.
In countries where YahClick is operational, there is often a lack of reliable high-speed internet infrastructure, particularly in rural or remote areas. YahClick connections are more reliable and much faster than dated mobile internet technologies, and they bypass the infrastructure required for fixed line connectivity, resulting in easier deployment. Above all, YahClick provides coverage over vast geographic regions, irrespective of population density in these locations.
Based on the success of its services in existing markets Yahsat is expanding its fleet with its third satellite, Al Yah 3. Due for service delivery in early 2017and utilizing the most advanced technology available in the market. Al Yah 3 will extend YahClick’s commercial Ka-band coverage to an additional 18 countries in Africa, covering 60% of its population, as well as its first entry in to Brazil where it will cover over 95% of the Brazilian population.
To read more about YahClick and our service offerings go to www.yahclick.co.za