What do you need for a YahClick service?
Make sure you have coverage in your area by checking our coverage map
PICK A PLAN
Decide on the appropriate Service Plan - speed and consumption
BUY OR RENT
Rent/Buy your Customer Premise Equipment (CPE)
Contact us to organize a certified installer
Data only service plans are best effort services. Throughputs are measured in kilobits per second (kbps) and are the maximum “burstable” throughputs per service plan. PLEASE NOTE: Prices include VAT
|Monthly Service Plans||Download / Upload Speed kbps||Router Type||Monthly Download allowance||Price per Month (VAT incl)|
|YahClick Data 2/1GB-2048/256kbps||2048/256||Consumer||2GB||R149|
|YahClick Data 5/1GB-2048/256kbps||2048/256||Consumer||5GB||R399|
|YahClick Data 10/2GB-2048/512kbps||2048/512||Consumer||10GB||R749|
|YahClick Data 20/4GB-5120/768kbps||5120/768||Consumer||20GB||R1,599|
|YahClick Data 30/6GB-5120/1024kbps||5120/1024||Consumer||30GB||R2,299|
Voice prioritised service plans are best effort services. Throughputs are measured in kilobits per second (kbps) and are the maximum “burstable” throughputs per service plan. PLEASE NOTE: Prices include VAT
|Monthly Service Plans||Download /Upload Speed in kbps||Router Type||Monthly Download allowance||Voice Channels||Per Month (VAT incl)|
The above Premium data service plans each have 1 voice channel. The voice channel allows the user to make one concurrent VoIP call with Quality of Service. Quality of service is only guaranteed on the Vox voice network.
The following is required:
- Customer Premises Equipment (CPE)
- Router with EWAN
- SupaFone available from Vox Telecom
- VoIP service configured to run G.729 as codec.
Fair Access Policy (FAP)
To ensure that all YahClick High-Speed Internet Service customers have equitable access to the network, YahClick sets usage allowances on the amount of data a subscriber can download within stated time periods. These specific periods are specified in each service plan.
True 30 days FAP. New Generation Service Plans are true 30 days service plans and will not have any rolling window like the old service plans. The reset date will vary depending on commissioning date
|Product Description||Download allowance||FAP Token Price VAT Inclusive|
YahClick FAP Token for 2/1GB-500MB
YahClick FAP Token for 5/1GB-1250MB
YahClick FAP Token for 10/2GB-2500MB
YahClick FAP Token for 20/4GB-5000MB
YahClick FAP Token for 30/6GB-7500MB
YahClick FAP Token for 50/10GB-12500MB
YahClick FAP Token for 100/20GB-25000MB
Business Rules for FAP on the New Generations Service Plans
FAP is based on the Commissioning date of the service plan – if commissioned on 15th, the FAP period starts on the 15th of month
Subscribers can purchase any number of FAP tokens in advance, using the online customer portal
Tokens will appear as a credit on the subscriber’s account/End User Portal and do not expire
Tokens need to be deactivated before a migration to any other service plan can take place
A FAP token can only be activated once the subscriber is in FAP status
A FAP token provisions the data download allowance as described in the product description
An activated FAP token expires on the monthly commissioning date no matter how much data is still available
Data allowance does not carry over
All YahClick consumer service plans include the concept of a “Free zone”. Data downloaded during the local time period (between 1am and 6am) is not counted as part of the daily download limitation. Speeds are restored to full strength regardless of a subscriber’s FAP status outside the hours of the Free zone. This feature is provided free of charge. However, Vox reserves the right to suspend or charge a fee for the Free zone functionality in the future, or make any modification to the terms and conditions of the Free zone period in the interest of optimized network performance or to address network abuse.
Migration between Service Plans
The Customer can migrate between service plans at any time. A credit will be passed on the account based on the number of days to the end of the month multiplied by the average cost per day of the service plan. The new service plan will be billed pro rata for the present month.
Vox Telecom will bundle the Monthly Service Plans from time to time with value added products, such as virus protection, VOIP services, email facilities, SMS packages and ADSL hotspot access.
Vox Telecom reserves the right to make changes to pricing and technical specifications without prior notice.
The following criteria may affect price changes;
- Rand/USD exchange rates
Hardware: Customer Premises Equipment (CPE)
The equipment/hardware is supplied and installed at your premises through Vox Telecom by an authorised installer. Your physical location, service plan and network specifications will determine the composition of the CPE ("Customer Premises Equipment") packages. The standard CPE packages include the following:
- Satellite dish (74cm, 98cm or 120cm dishes) and bracket
- LNB (Transmitter/Receiver, TxRx 1 or 2 Watt)
- Hughes HN9600 or HN 9800 indoor routers
- Installation voucher
Average installation duration is 4 hours.
Standard installation includes:
- Mounting of brackets
- Pointing of the transmitter
- Cabling and connection to your computer
* If the customer's premises require special preparation or is a complex installation, customers will be liable for the additional costs incurred. Installation prices include the installation of the CPE, but does not include travel and accommodation to places outside of the installer's area of influence. This cost will be quoted separately. The customer can either rent the equipment or purchase the equipment once-off. See CPE comparison table below.
CPE Comparison Table
|CPE Package||Standard Installation||CPE |
|Consumer 74CM dish, HN9600 router & 1 Watt TxRx||R1 881.00||R6 999.00||ORDER NOW|
|Consumer 98CM dish, HN9260 router & 1 Watt TxRx||R1 881.00||R8 999.00||ORDER NOW|
|Business 74CM dish, HN9800 router & 2 Watt TxRx||R1 881.00||R8 999.00||ORDER NOW|
|Business 98CM dish, HN9800 router & 2 Watt TxRx||R1 881.00||R10 999.00||ORDER NOW|
|CPE Package||Standard Installation||Rental over 12 Months|
|Consumer 74CM dish, HN9600 router & 1 Watt TxRx||R1 881.00||R629.00||ORDER NOW|
|Consumer 98CM dish, HN9260 router & 1 Watt TxRx||R1,881.00||R749.00||ORDER NOW|
|Business 74CM dish, HN9800 router & 2 Watt TxRx||R1 881.00||R749.00||ORDER NOW|
|Business 98CM dish, HN9800 router & 2 Watt TxRx||R1 881.00||R899.00||ORDER NOW|
|CPE Package||Standard Installation||Rental over 24 Months|
|Consumer 74CM dish, HN9600 router & 1 Watt TxRx||R1 881.00||R349.00||ORDER NOW|
|Consumer 98CM dish, HN9260 router & 1 Watt TxRx||R1 881.00||R419.00||ORDER NOW|
|Business 74CM dish, HN9800 router & 2 Watt TxRx||R1 881.00||R419.00||ORDER NOW|
|Business 98CM dish, HN9800 router & 2 Watt TxRx||R1 881.00||R419.00||ORDER NOW|
|CPE Package||Standard Installation||Rental over 36 Months|
|Consumer 74CM dish, HN9600 router & 1 Watt TxRx||R1 881.00||R279.00||ORDER NOW|
|Consumer 98CM dish, HN9260 router & 1 Watt TxRx||R1 881.00||R333.00||ORDER NOW|
|Business 74CM dish, HN9800 router & 2 Watt TxRx||R1 881.00||R333.00||ORDER NOW|
|Business 98CM dish, HN9800 router & 2 Watt TxRx||R1 881.00||R399.00||ORDER NOW|
- All prices include VAT
- Customer is liable for any additional costs incurred if premises requires any special preparations.
- Installation price includes installation of the CPE
- Travel and accommodation is not included if outside of the installer's area
- Rent equipment or purchase the equipment once-off