Contact us on 087 151 0000 or Email: yahclick@voxtelecom.co.za  

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What do you need for a YahClick service?

1
COVERAGE

Make sure you have coverage in your area by checking our coverage map
2
PICK A PLAN

Decide on the appropriate Service Plan - speed and consumption
3
BUY OR RENT

Rent/Buy your Customer Premise Equipment (CPE)
4
INSTALLATION

Contact us to organize a certified installer

 

Service Plans

Service Plans - Data Only

Data only service plans are best effort services. Throughputs are measured in kilobits per second (kbps) and are the maximum  “burstable”  throughputs per service plan.  PLEASE NOTE: Prices include VAT

Monthly Service PlansDownload / Upload Speed kbpsRouter TypeMonthly Download allowancePrice per Month (VAT incl)
YahClick Data 2/1GB-2048/256kbps 2048/256 Consumer 2GB R149
YahClick Data 5/1GB-2048/256kbps 2048/256 Consumer 5GB R399
YahClick Data 10/2GB-2048/512kbps 2048/512 Consumer 10GB R749
YahClick Data 20/4GB-5120/768kbps 5120/768 Consumer 20GB R1,599
YahClick Data 30/6GB-5120/1024kbps  5120/1024 Consumer 30GB R2,299

Service Plans - Voice Prioritised

Voice prioritised service plans are best effort services. Throughputs are measured in kilobits per second (kbps) and are the maximum  “burstable”  throughputs per service plan.  PLEASE NOTE: Prices include VAT

Monthly Service PlansDownload /Upload Speed in kbpsRouter TypeMonthly Download allowanceVoice ChannelsPer Month (VAT incl)
Premium 2/1GB-2048/256kbps 2048/256 Consumer 2GB 1 R199
Premium 5/1GB-2048/256kbps 2048/256 Consumer 5GB 1 R444
Premium 10/2GB-2048/512kbps 2048/512 Consumer 10GB 1 R825
Premium 20/4GB-5120/768kbps 5120/768 Business 20GB 2 R1,099
Premium 30/6GB-5120/1024kbps 5120/1024 Business 30GB 3 R1,599

The above Premium data service plans each have 1 voice channel.  The voice channel allows the user to make one concurrent VoIP call with Quality of Service. Quality of service is only guaranteed on the Vox voice network.

The following is required: 

Fair Access Policy (FAP)

To ensure that all YahClick High-Speed Internet Service customers have equitable access to the network, YahClick sets usage allowances on the amount of data a subscriber can download within stated time periods. These specific periods are specified in each service plan.

True 30 days FAP.  New Generation Service Plans are true 30 days service plans and will not have any rolling window like the old service plans.  The reset date will vary depending on commissioning date

Product DescriptionDownload allowanceFAP Token Price VAT Inclusive

YahClick FAP Token for 2/1GB-500MB

500MB

R80

YahClick FAP Token for 5/1GB-1250MB

1250MB

R185

YahClick FAP Token for 10/2GB-2500MB

2500MB

R375

YahClick FAP Token for 20/4GB-5000MB

5000MB

R770

YahClick FAP Token for 30/6GB-7500MB

7500MB

R900

YahClick FAP Token for 50/10GB-12500MB

12500MB

R1,250

YahClick FAP Token for 100/20GB-25000MB

25000MB

R2,500

Business Rules for FAP on the New Generations Service Plans
  • FAP is based on the Commissioning date of the service plan – if commissioned on 15th, the FAP period starts on the 15th of month
  • Subscribers can purchase any number of FAP tokens in advance, using the online customer portal
  • Tokens will appear as a credit on the subscriber’s account/End User Portal and do not expire
  • Tokens need to be deactivated before a migration to any other service plan can take place
  • A FAP token can only be activated once the subscriber is in FAP status
  • A FAP token provisions the data download allowance as described in the product description
  • An activated FAP token expires on the monthly commissioning date no matter how much data is still available
  • Data allowance does not carry over

YahClick Commissioning

 

Free Zone

All YahClick consumer service plans include the concept of a “Free zone”.  Data downloaded during the local time period (between 1am and 6am) is not counted as part of the daily download limitation. Speeds are restored to full strength regardless of a subscriber’s FAP status outside the hours of the Free zone. This feature is provided free of charge.  However, Vox reserves the right to suspend or charge a fee for the Free zone functionality in the future, or make any modification to the terms and conditions of the Free zone period in the interest of optimized network performance or to address network abuse.

Migration between Service Plans

The Customer can migrate between service plans at any time. A credit will be passed on the account based on the number of days to the end of the month multiplied by the average cost per day of the service plan.  The new service plan will be billed pro rata for the present month.

Value Adds

Vox Telecom will bundle the Monthly Service Plans from time to time with value added products, such as virus protection, VOIP services, email facilities, SMS packages and ADSL hotspot access.

Price Adjustments.

Vox Telecom reserves the right to make changes to pricing and technical specifications without prior notice.

The following criteria may affect price changes;
- Rand/USD exchange rates

 

Hardware: Customer Premises Equipment (CPE)

The equipment/hardware is supplied and installed at your premises through Vox Telecom by an authorised installer. Your physical location, service plan and network specifications will determine the composition of the CPE ("Customer Premises Equipment") packages. The standard CPE packages include the following:

  • Satellite dish (74cm, 98cm or 120cm dishes) and bracket
  • LNB (Transmitter/Receiver, TxRx 1 or 2 Watt)
  • Hughes HN9600 or HN 9800 indoor routers
  • Installation voucher

Installation

Average installation duration is 4 hours.

Standard installation includes:

  • Mounting of brackets
  • Pointing of the transmitter
  • Cabling and connection to your computer

* If the customer's premises require special preparation or is a complex installation, customers will be liable for the additional costs incurred. Installation prices include the installation of the CPE, but does not include travel and accommodation to places outside of the installer's area of influence. This cost will be quoted separately. The customer can either rent the equipment or purchase the equipment once-off. See CPE comparison table below.

CPE Comparison Table

Once-off

CPE PackageStandard InstallationCPE 
Once-off
Price 
 
Consumer 74CM dish, HN9600 router & 1 Watt TxRx R1 881.00 R6 999.00 ORDER NOW
Consumer 98CM dish, HN9260 router & 1 Watt TxRx R1 881.00 R8 999.00 ORDER NOW
Business 74CM dish, HN9800 router & 2 Watt TxRx R1 881.00 R8 999.00 ORDER NOW
Business 98CM dish, HN9800 router & 2 Watt TxRx R1 881.00 R10 999.00 ORDER NOW

12 Months Rental

CPE PackageStandard InstallationRental over 12 Months 
Consumer 74CM dish, HN9600 router & 1 Watt TxRx R1 881.00 R629.00 ORDER NOW
Consumer 98CM dish, HN9260 router & 1 Watt TxRx R1,881.00 R749.00 ORDER NOW
Business 74CM dish, HN9800 router & 2 Watt TxRx R1 881.00 R749.00 ORDER NOW
Business 98CM dish, HN9800 router & 2 Watt TxRx R1 881.00 R899.00 ORDER NOW

24 Months Rental

CPE PackageStandard InstallationRental over 24 Months 
Consumer 74CM dish, HN9600 router & 1 Watt TxRx R1 881.00 R349.00 ORDER NOW
Consumer 98CM dish, HN9260 router & 1 Watt TxRx R1 881.00 R419.00 ORDER NOW
Business 74CM dish, HN9800 router & 2 Watt TxRx R1 881.00 R419.00 ORDER NOW
Business 98CM dish, HN9800 router & 2 Watt TxRx R1 881.00 R419.00 ORDER NOW

36 Months Rental

CPE PackageStandard InstallationRental over 36 Months 
Consumer 74CM dish, HN9600 router & 1 Watt TxRx R1 881.00 R279.00 ORDER NOW
Consumer 98CM dish, HN9260 router & 1 Watt TxRx R1 881.00 R333.00 ORDER NOW
Business 74CM dish, HN9800 router & 2 Watt TxRx R1 881.00 R333.00 ORDER NOW
Business 98CM dish, HN9800 router & 2 Watt TxRx R1 881.00 R399.00 ORDER NOW

 

Please Note:

  • All prices include VAT
  • Customer is liable for any additional costs incurred if premises requires any special preparations.
  • Installation price includes installation of the CPE
  • Travel and accommodation is not included if outside of the installer's area
  • Rent equipment or purchase the equipment once-off

 

 

 

 

Contact Us

Tel:  +27 (0) 87 151 0000
Email:yahclick@voxtelecom.co.za
Co-ordinates: -26.13623, 28.07039
Address: Rutherford Estate,
1 Scott Street, Waverley, 2090

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